Privacy Policy

Last Updated: September 21, 2026

At AiBox Cloud ([https://aibox.myqnapcloud.com/](https://aibox.myqnapcloud.com/)), accessible from our platform, one of our main priorities is the privacy of our visitors and subscribers. This Privacy Policy document outlines the types of information that is collected and recorded by AiBox Cloud and how we use it.

1. Information We Collect

We collect information to provide better services to our users. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask for it:

Account Information: Name, email address, username, and contact details when you register or submit an enquiry through our contact form.
Service Usage Data: Information related to your cloud storage, Cloud NAS, or AI Agent subscriptions.
Payment Records: Transaction history, subscription tier details, and wallet/token payment records (e.g., AIBOXS tokens).

2. How We Use Your Information

We use the collected information for various purposes, including to:

Provide, operate, and maintain our cloud and NAS services.
Process your subscriptions and manage account access.
Send account setup instructions, subscription renewals, and support updates.
Improve, personalize, and expand our platform functionalities.
Detect and prevent fraudulent activities or unauthorized system access.

3. Log Files & Data Security

AiBox Cloud follows a standard procedure of using log files to analyze web traffic and system activities. We implement appropriate security measures and HTTPS encryption to protect your personal information against unauthorized access, alteration, or disclosure.

4. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us via our Contact Page.